According to JD Power and Associates, a builder’s warranty and customer service is the single largest determinant in a home buyer’s overall satisfaction.

Put our 34 years of professional experience to work enhancing your brand image. 98.5% of our builders’ homeowners rated our service as “Good” or “Excellent”.

Our services include:

  • Conducting warranty and maintenance manual review with buyers
  • Providing comprehensive written warranty documents (1 or 2 year, single family and condominium)
  • Performing warranty inspections (30-day, 11-month, as required) and photographic documentation
  • Scheduling all warranty work with all subcontractors
  • Performing quality control follow-ups with homeowners
  • Detailed reports and statistics down to the model type
  • Providing 24-hour emergency assistance on call service
  • Conducting weekly meeting with builder to review all warranty related issues from the previous week

You maintain complete control of the process,
while we do the work.