Our service is based on the concept that effective execution requires a well trained staff that is familiar with your specific project(s) and your specific requirements. Our entire team is locally based. All calls are taken locally. Our administrative function is not outsourced, off-shored, or centralized into a national call center. Our phones are manned by real people with answers, not menu options!
All staff members receive extensive training both locally and through our corporate training center. We maintain ongoing training and internal standardization and evaluation programs to ensure we are delivering on our promises.